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    © United Nations Development Programme and Mohammed Bin Rashid Al Maktoum Knowledge Foundation 2023

    faq

    Frequently Asked Questions (FAQ)

    1.
    What exactly is the FutureSkills4All initiative?
    FutureSkills4All initiative is a joint programme between UNDP-MBRF in collaboration with Coursera, designed to upskill and reskill citizens in the Arab States. Through MOOCs, we provide a combination of employability, soft skills, digital skills, and functional skills tailored to learners' needs and the current labour market.
    2.
    When is the registration deadline?
    We're thrilled to share that our programme operates on a rolling basis, meaning registrations are open throughout the year. For a step-by-step guide on registration, please refer to Apply.
    3.
    How do I choose the right track or specialization?
    Multiple tracks and roles are available for enrollment. For detailed information on each track, its required learning duration, and covered skills, please refer to Our Offering.
    4.
    Is there a charge for the courses?
    All courses under the FutureSkills4All initiative are free for eligible learners. However, if a course outside our catalogue catches your eye, there may be a fee associated with the certificate or a need to subscribe for the content.
    5.
    How do I access my earned certificates?
    Once you complete a track or a specialization within the specified timeframe, Coursera will provide you with a personalized certificate. This can be downloaded and added to your resume or LinkedIn profile. For a detailed guide, please refer to Coursera's Certificates & Verification in their Learner Help Center.
    6.
    What’s the time commitment?
    The time to complete a track or a specialization varies on the courses and skills covered by the selected path. Remember, we monitor your progress to ensure active learning. If you happen to fall behind, we'll be there with reminders to help you get back on track.
    7.
    What if I can't keep up?
    Life happens, and sometimes it's hard to stay on top of things. If you become inactive, we’ll reach out with reminders. But if we don't hear back after two attempts, we might have to give your spot to another eager learner.
    8.
    Will this initiative assist me in securing employment?
    While we cannot directly promise job placements, the certificates you earn through our programme can significantly enhance your prospects in the job market.
    9.
    Need further support?
    We're here to help. For quick assistance, the Coursera Learner Help Center is your go-to place. Want to connect with peers? Join the Community to interact with learners from across the globe.
    10.
    I have a question that's not listed here.
    No problem! Feel free to reach out to us directly at knowledgeproject@undp.org for any other queries or concerns.